As an IT Support Technician, you'll be the first point of contact for users needing assistance with their IT issues. This role is ideal for someone with solid technical skills and a passion for helping others.
In the role of IT Support Technician, you will provide essential first-line support to users in Durbanville and surrounding areas. Your responsibilities will include assisting users via phone, remote access, and on-site visits to resolve their IT issues. You will be tasked with installing and configuring software and hardware, ensuring that users have the tools they need to perform their jobs effectively.
You will need to have a strong foundation in IT support, with at least three years of experience in the field. Your technical skills should include a solid understanding of Microsoft operating systems and Office 365. Additionally, holding A+ and Network+ certifications is a requirement for this position.
This role is well-suited for someone who enjoys problem-solving and has a knack for communicating technical information clearly to non-technical users. You will be working in a professional environment that values user support and teamwork.
Key responsibilities include: • Providing first-line support to users via various channels • Installing and configuring hardware and software • Troubleshooting and resolving IT issues • Maintaining documentation of support requests and resolutions
If you are looking for a role where you can make a difference in users' daily work lives and have the required experience and certifications, this position could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.