As an IT Support Technician, you'll be the go-to person for all IT-related issues in a factory and warehouse setting. Your role is crucial in ensuring that all systems run smoothly and users have the support they need.
In this role as an IT Support Technician, you'll be responsible for addressing and resolving IT issues within a factory and warehouse environment. Your day-to-day tasks will include setting up applications, managing email accounts, and ensuring that all IT equipment is functioning properly. You'll also be responsible for replacing any faulty IT equipment and ensuring that support tickets are handled efficiently and closed in line with standard operating procedures.
This position is ideal for someone who enjoys problem-solving and helping others. You'll interact with various users, so strong customer service skills are essential. Your ability to troubleshoot issues quickly will be key to keeping operations running smoothly.
Key responsibilities include: • Providing technical support to users • Managing and resolving IT support tickets • Setting up and configuring IT equipment and software • Replacing faulty hardware as needed
To succeed in this role, you should have a solid understanding of IT systems and equipment, as well as a knack for customer service. While prior experience is a plus, this position is also friendly to entry-level candidates eager to learn and grow in the IT field.
You'll be taken to the original listing on CareerJet to apply.