As an IT Support Technician, you'll be the go-to person for resolving tech issues and ensuring smooth operations. This role is perfect for someone who enjoys helping others and has a knack for problem-solving.
Helderberg Personnel is looking for an IT Support Technician to join their team in Kraaifontein, Cape Town. In this role, you will assist users with their IT-related queries and ensure that all systems are functioning optimally. Your day-to-day tasks will involve monitoring IT equipment, providing support for business applications, and maintaining the ERP system. You will be responsible for logging and tracking support requests, ensuring they are resolved within agreed timeframes.
The ideal candidate for this position is someone who enjoys working with technology and helping others. You should have a solid understanding of Microsoft Office and be comfortable troubleshooting various IT issues. Attention to detail and strong communication skills are essential, as you will be interacting with users to understand their needs and provide effective solutions.
Key responsibilities include: • Assisting users with IT support queries • Monitoring and maintaining IT equipment and system performance • Logging, tracking, and resolving IT support requests • Providing support for ERP systems and business applications
This role is entry-level friendly, making it a great opportunity for those looking to start their career in IT support. If you are proactive, eager to learn, and enjoy problem-solving, this position could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.