Join a dynamic Managed IT Services company as an IT Support Technician. This role is perfect for someone who thrives on solving technical issues and providing excellent customer service across various client environments.
Yates Recruitment is seeking an experienced IT Support Technician to enhance their technical team. This well-established Managed IT Services company provides a range of IT solutions, and they need someone who can deliver exceptional support to their clients. The role involves both remote and onsite assistance, making it ideal for those who enjoy interacting with clients and solving diverse technical challenges.
As an IT Support Technician, your daily tasks will include providing technical support for desktops, laptops, printers, and various end-user IT issues. You will also administer and support Microsoft 365 applications such as Exchange, SharePoint, Teams, and OneDrive. Your responsibilities will require you to manage Windows servers and network infrastructure, ensuring that clients receive reliable and efficient service.
This position suits a hands-on IT professional with at least three years of experience in a similar role. You should be comfortable working in different client environments and have a knack for troubleshooting technical problems. Strong customer service skills are essential, as you will be the first point of contact for clients needing assistance.
Key requirements for this role include: • A minimum of 3 years' experience in IT support • Proficiency in Microsoft 365 administration • Experience with Windows servers and network management • Excellent problem-solving and communication skills
If you are looking for a varied role that combines technical expertise with customer interaction, this could be the perfect opportunity for you.
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