As a Senior IT Support Technician, you'll provide advanced technical support and mentor junior staff. This role is perfect for someone with strong troubleshooting skills and a passion for IT systems.
In this role, you'll be part of a team that delivers IT solutions and support to various clients. Your main responsibility will be to handle escalated helpdesk queries and provide advanced technical support. This position requires you to have a solid understanding of core IT systems and the ability to troubleshoot effectively. You'll also have the opportunity to mentor junior technicians, sharing your knowledge and expertise to help them grow.
Your day-to-day tasks will involve resolving technical issues, maintaining reliable systems, and ensuring that client infrastructure needs are met. You'll be working on-site in Edenvale, but there may be times when you'll need to travel to client sites for support. This role is ideal for someone who enjoys problem-solving and is committed to continuous learning in the IT field.
Key responsibilities include: • Delivering advanced technical support to clients • Handling escalated helpdesk queries • Mentoring junior staff members • Troubleshooting and resolving technical issues • Maintaining and supporting client infrastructure
To succeed in this role, you should have at least five years of experience in IT support, with a strong technical background. Your ability to communicate effectively with clients and your commitment to ongoing learning will be essential in this position. If you're passionate about IT and enjoy helping others, this could be the perfect opportunity for you.
You'll be taken to the original listing on PNet to apply.