Neo Batho is looking for an experienced IT Support Technician to join their team in Pretoria East. This role is perfect for someone who enjoys helping others and solving technical issues in a fast-paced environment.
As an End User Support Technician at Neo Batho, you'll be the first point of contact for IT support within the organization. Your main responsibility will be to provide technical assistance for desktops, laptops, printers, and mobile devices. You'll work closely with users to troubleshoot issues and ensure that their IT systems run smoothly.
In this role, you will log, track, and manage support requests using a helpdesk or ticketing system. You'll need to be proactive in resolving issues and escalate more complex problems to second-line support or external vendors when necessary. A strong understanding of Microsoft 365, Windows OS, and related business applications is essential for success.
This position is ideal for someone with at least three years of experience in IT support who thrives in a busy environment. If you enjoy helping others and have a knack for problem-solving, this could be the perfect fit for you. Key requirements include excellent troubleshooting skills and a customer-focused attitude.
Join a well-established team that values service and support, and take your IT career to the next level with Neo Batho.
You'll be taken to the original listing on PNet to apply.