1st Line Technical Support Engineer

Datafin Cape Town Seen about 6 hours ago

Entry-friendly

Entry-level

Other

The Summary

Join a dynamic team as a 1st Line Technical Support Engineer. You'll provide remote support to a diverse range of clients, helping them solve technical issues and improve their experience.

Must-have

Customer service
Problem-solving
Technical troubleshooting
Remote support

Nice-to-have

Knowledge of networking
Familiarity with ticketing systems
Basic understanding of operating systems

Green flags

Focus on customer satisfaction
Supportive team culture
Opportunities for training

Things to ask about

Remote work may require occasional in-person visits
Fast-paced environment

Company vibe

Collaborative and customer-focused

Benefits & perks

Flexible working hours
Opportunity for growth
Supportive team environment

Job Description

Job Summary 1st Line Technical Support <b>Engineer</b> IT - Support Cape Town - Western Cape - South Africa ENVIRONMENT... to fill the role of a 1st Line Technical Support <b>Engineer</b>. You will support a diverse client base remotely and occasionally

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1st Line Technical Support Engineer

Must-have

Nice-to-have

Green flags

Things to ask about

Company vibe

Benefits & perks

Job Description

Ready to throw your hat in?

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1st Line Technical Support Engineer

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Nice-to-have

Green flags

Things to ask about

Company vibe

Benefits & perks

Job Description

Ready to throw your hat in?

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