As an After Hours IT Support Technician, you'll be the go-to person for troubleshooting and resolving technical issues outside of regular hours. This role is ideal for those who enjoy problem-solving and helping customers with their IT needs.
In this role, you'll provide after-hours technical support for customers, focusing on desktop and network issues. Your main responsibilities will include troubleshooting router configurations, setting up VoIP systems, and addressing various IT queries. You'll be working from Monday to Friday, from 16h to 21h, with some rotational shifts as needed.
The ideal candidate is someone who enjoys working with technology and has a knack for solving problems. You'll need to be comfortable communicating with customers to understand their issues and guide them through solutions. Attention to detail and a proactive approach to fault reporting will be key to your success in this position.
Key responsibilities include: • Assisting customers with desktop support queries • Configuring and troubleshooting routers • Setting up and maintaining VoIP systems • Reporting and documenting faults for further analysis
This position is suitable for entry-level candidates looking to gain experience in IT support. If you're eager to learn and have a passion for helping others with their tech challenges, this could be the perfect role for you.
You'll be taken to the original listing on CareerJet to apply.