As an IT Support Technician, you'll be the go-to person for all tech-related issues in the company. Your role will involve hands-on support for hardware and software, ensuring everything runs smoothly for your colleagues.
In this role as an IT Support Technician, you will be responsible for providing comprehensive support for the company's IT needs. This includes troubleshooting hardware and software issues, managing security protocols, and overseeing server operations. You'll play a crucial role in ensuring that all technology functions effectively, allowing your colleagues to focus on their work without interruptions.
Your daily tasks will involve setting up systems, configuring extensions, and managing call routing rules. You'll also handle voicemail management and perform firmware updates as needed. A key part of your job will be to train end-users, helping them understand how to use their technology effectively. Additionally, you will be responsible for purchasing and maintaining IT equipment, ensuring that the company has the right tools to operate efficiently.
This position is ideal for someone who enjoys problem-solving and working directly with people. If you have a passion for technology and a desire to help others, this role could be a great fit for you. A diploma or degree in IT is required, and any experience with cloud services or automation would be a bonus.
Overall, this is a fantastic opportunity for someone looking to start their career in IT support. You'll gain valuable experience in a supportive environment while contributing to the smooth operation of the company's technology.
You'll be taken to the original listing on PNet to apply.