As an IT Support Level 1 Technician at Oasis Intelligent IT Solutions, you'll be the first point of contact for technical issues. This role is perfect for those who enjoy solving problems and helping others with their IT needs.
Oasis Intelligent IT Solutions is looking for a Level 1 IT Support Technician to join their team in Sandton. In this role, you'll be responsible for providing technical support to users, primarily focusing on Office 365. Your day-to-day tasks will involve troubleshooting issues, assisting with software installations, and ensuring that users have a smooth experience with their IT systems.
You will be the first point of contact for any technical problems, so strong customer service skills are essential. You'll need to communicate effectively with users to understand their issues and provide solutions. This role is ideal for someone who enjoys working in a fast-paced environment and is eager to learn more about IT support.
Key responsibilities include: • Responding to user inquiries and technical issues • Assisting with Office 365 administration and support • Troubleshooting hardware and software problems • Documenting issues and solutions for future reference
This position is suitable for entry-level candidates who are passionate about technology and helping others. If you're looking to kickstart your career in IT support, this role offers a great opportunity to gain hands-on experience and develop your skills in a supportive environment.
You'll be taken to the original listing on PNet to apply.