As an IT Support Technician, you'll be the go-to person for resolving technical issues in a corporate environment. Your role will involve supporting users with hardware and software problems, as well as ensuring smooth AV setups for meetings.
In this role, you'll provide essential on-site support for users experiencing hardware and software issues. Your responsibilities will include troubleshooting problems with printers and ensuring that all AV equipment is set up correctly for meetings and events. You'll also perform basic maintenance tasks and assist with facilities-related IT infrastructure needs.
Your day-to-day tasks will involve logging support tickets and efficiently resolving them while documenting processes and solutions. You'll be working closely with various teams to ensure that all technical aspects of meetings and events run smoothly.
This position is ideal for someone who enjoys problem-solving and has a passion for technology. If you're looking to start your career in IT support, this role offers a great opportunity to learn and grow in a supportive environment.
Key requirements include a solid understanding of hardware and software troubleshooting, experience with AV setups, and familiarity with ticketing systems. A proactive attitude and good communication skills will also be essential for success in this role.
You'll be taken to the original listing on PNet to apply.