This entry-level IT Support role is perfect for those looking to start their career in technology. You'll provide essential support to users and help with the implementation of new systems.
Phakisa Holdings is looking for an entry-level IT Support professional to join their team in Roodepoort on a 12-month fixed-term contract. This role is ideal for someone eager to kick-start their career in IT support within a dynamic environment. You will be responsible for providing dedicated IT support to the South African business, ensuring that users have the assistance they need to effectively use technology in their daily tasks.
In this position, you will support business users during project rollouts, helping them adopt new solutions successfully. Your day-to-day responsibilities will include providing Level 1 SAP support, addressing operational issues, and documenting processes and procedures to streamline support efforts. This role requires a proactive attitude and a willingness to learn as you assist users with their IT needs.
The ideal candidate for this role is someone who is detail-oriented and enjoys helping others solve problems. You should have a basic understanding of IT support and user assistance, along with any experience in IT projects or system implementations being a plus. Strong documentation skills will also be beneficial as you will need to create clear and concise records of support processes.
If you are ready to embark on a career in IT support and thrive in a collaborative environment, this role could be a great fit for you. Join Phakisa Holdings and contribute to the success of their IT initiatives while developing your skills in the field.
You'll be taken to the original listing on PNet to apply.