Join a fast-growing tech company as a Senior AI Engineer focused on voice automation and conversational AI. This hands-on role involves creating intelligent customer engagement solutions in a modern contact centre environment.
As a Senior AI Engineer at Sabenza IT Recruitment, you will play a crucial role in developing cutting-edge voice AI solutions for customer engagement. This position is ideal for someone who thrives in a dynamic environment and is passionate about leveraging AI to enhance customer experiences. You will be working with advanced technologies, including large language models and telephony systems, to create seamless conversational interfaces.
Your day-to-day responsibilities will include integrating AI voice agents to ensure natural and efficient interactions. You will also orchestrate multiple AI tools and LLMs to deliver scalable solutions that meet the needs of modern contact centres. Collaboration with other teams will be essential, as you will connect AI systems with CRM platforms and internal knowledge bases through APIs.
Key requirements for this role include a strong background in conversational AI and voice automation, as well as experience with telephony systems and API integrations. You should have at least five years of experience in machine learning or a related field, with a proven track record of delivering successful AI projects. This role suits individuals who are not only technically skilled but also eager to innovate and push the boundaries of customer engagement technology.
If you are ready to take on a hands-on role in a fast-paced and innovative environment, this position offers the chance to make a significant impact in the field of AI and customer service. Your expertise will help shape the future of customer interactions, making them more efficient and engaging.
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