Join a supportive team as an IT Technical Support Agent, where you'll be the first point of contact for IT queries. This role is perfect for someone who enjoys helping others and has a knack for solving technical issues.
Fouche & Co Pty Ltd is looking for a reliable IT Technical Support Agent to join their team in Hillcrest. This role is essential for providing first-line support to both local and international clients. You'll be the go-to person for IT queries, ensuring that users receive the help they need quickly and efficiently.
In your day-to-day work, you'll handle a variety of tasks, including: • Acting as the first point of contact for all incoming IT support queries • Troubleshooting issues remotely for international users • Logging, updating, and maintaining support tickets accurately • Occasionally providing onsite support and handling basic network cabling tasks
This position is ideal for someone who enjoys working in a team and has experience with Microsoft products like Windows, Office 365, Teams, and Outlook. Strong communication skills are crucial, as you'll be interacting with users to resolve their technical issues. If you're eager to learn and grow in the IT support field, this could be a great opportunity for you.
You'll be taken to the original listing on PNet to apply.