iLaunch (Pty) Ltd is seeking an experienced IT Engineer to join their team in Cape Town. This role focuses on providing technical support and ensuring the smooth operation of IT infrastructure.
As an IT Engineer at iLaunch (Pty) Ltd, you'll play a crucial role in providing level 2-3 technical support for various IT queries. Your day-to-day responsibilities will include monitoring escalated issues, managing servers, and maintaining network systems to ensure everything runs smoothly. You'll also be involved in training staff on different IT applications, helping them to improve their skills and efficiency.
The ideal candidate will have at least five years of experience in IT infrastructure and a year of experience in CRM administration or a similar role. A solid understanding of South African IT legislation is essential, along with familiarity with technologies such as Hyper-Converged systems, SD-WAN, and networking concepts like VLANs and Wi-Fi.
This position is well-suited for someone who enjoys problem-solving and has a strong technical background. If you thrive in a professional environment and are eager to contribute to a supportive team, this role could be a great fit for you.
Key responsibilities include: • Monitoring and responding to escalated IT queries • Ensuring adherence to service level agreements (SLAs) • Providing training and upskilling in various IT applications • Managing server and network maintenance tasks
If you meet the experience requirements and are ready to take on a challenging yet rewarding role, consider applying to join the iLaunch team.
You'll be taken to the original listing on PNet to apply.