As an IT Technician at North-West University, you'll be responsible for supporting and maintaining the university's IT infrastructure. This role is perfect for someone who enjoys problem-solving and helping others with their tech needs.
North-West University is looking for an IT Technician to join their team in Potchefstroom. In this role, you will be responsible for installing, supporting, and maintaining the university's IT infrastructure. Your work will ensure that systems are available and functioning properly, allowing users to perform their tasks effectively.
On a daily basis, you will monitor and report on the maintenance of both 3rd Party supported systems and physical infrastructure. You'll need to apply relevant processes to ensure that service levels are met and that all work adheres to Occupational Health and Safety Standards. When complex issues arise, you will escalate them to the appropriate support teams and help coordinate their resolution.
Your responsibilities will also include providing IT standby services as needed and advising users on IT policies and procedures. Keeping IT documentation up to date is essential, as it helps maintain clear communication and support across the university.
This role is ideal for someone who enjoys working in a collaborative environment and has a passion for technology. Strong problem-solving skills and effective communication are key to success in this position. If you're looking to start your career in IT support, this could be the perfect opportunity for you.
You'll be taken to the original listing on PNet to apply.