As an IT Support Technician, you'll be the go-to person for resolving technical issues. Your role involves both hardware and software support, ensuring users have a smooth experience.
In this role as an IT Support Technician, you'll be responsible for addressing both hardware and software issues that users encounter. You'll work closely with the IT Manager to ensure that all technical problems are resolved quickly and efficiently. Your day-to-day tasks will include troubleshooting, providing feedback to users, and maintaining a high level of customer service.
You will also be involved in updating the company website with product details and industry news, which adds a layer of variety to your responsibilities. This position is ideal for someone who enjoys helping others and has a knack for solving technical problems.
Key responsibilities include: • Troubleshooting hardware and software issues • Providing timely feedback to users • Maintaining and updating the company website • Assisting with frequently asked questions from users
This role suits someone who is eager to learn and grow in the IT field. If you have strong problem-solving skills and a passion for technology, you will thrive in this position. A background in customer service will also be beneficial as you will be interacting with users regularly.
You'll be taken to the original listing on CareerJet to apply.