Join SHEilds as a 1st Line IT Support professional and be the first point of contact for IT issues. This role is perfect for someone eager to grow their IT skills while helping users across global offices.
At SHEilds, the IT support team plays a crucial role in ensuring smooth operations across our global offices in the UK, Dubai, and South Africa. As a 1st Line IT Support professional, you will be responsible for providing essential support to your colleagues, addressing both software and hardware issues. Your day-to-day tasks will involve troubleshooting, installations, and assisting users with various IT systems.
In this role, you will handle a variety of responsibilities, including:
This position is ideal for someone who has a foundational understanding of IT support and is looking to expand their skills in a dynamic environment. If you have experience in a helpdesk role and are comfortable with user support and data entry, you will thrive in this role. A willingness to learn and a proactive attitude will help you succeed as you assist your colleagues and contribute to the overall efficiency of the team.
You'll be taken to the original listing on PNet to apply.