As an AWS Contact Center AI Engineer, you'll create and support smart customer service solutions using AWS technologies. This role is ideal for those with a passion for AI and cloud services, looking to grow their skills in a collaborative environment.
Anicalls is seeking an AWS Contact Center AI Engineer to enhance customer service experiences through advanced technology. In this role, you'll design, build, and support intelligent solutions using Amazon Connect and various AWS AI services. Your work will directly impact how customers interact with the company, making it a crucial position within the team.
On a daily basis, you will collaborate with AI engineers and customer experience teams to develop scalable solutions that meet business needs. You'll also implement best practices for security, compliance, logging, and monitoring to ensure that the cloud-based contact center operates smoothly and securely.
This role is perfect for someone with 1-2 years of hands-on experience in Amazon Connect or related technologies. You should be comfortable working in a fast-paced environment and eager to learn more about AI and cloud services. Key responsibilities include:
If you're looking to grow your career in a tech-focused company that values innovation, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.