As a Junior IT Support Specialist, you'll play a crucial role in maintaining the stability and availability of IT systems during after-hours operations. This position is ideal for someone eager to learn and grow in the IT support field.
Old Mutual is looking for a Junior IT Support Specialist to join their team in Pinelands. In this role, you'll provide essential after-hours support to ensure that enterprise systems and applications run smoothly. Your main responsibility will be to respond to alerts and incidents, helping to restore services or escalate issues to the appropriate teams when necessary. This position is perfect for someone who enjoys problem-solving and is keen to learn more about IT operations.
Day-to-day, you will monitor systems for any disruptions and provide first-line support to internal users. You'll need to adhere to IT policies and security standards while sharing insights with your team to improve processes. This role requires a keen attention to detail and a proactive approach to managing incidents.
The ideal candidate is someone who is eager to start their career in IT support, with a strong desire to learn and grow. While prior experience is not necessary, having some knowledge of enterprise systems and batch processes can be beneficial. If you have a knack for troubleshooting and enjoy helping others, this could be the right fit for you.
Overall, this position offers a great entry point into the IT field, with opportunities to develop your skills and contribute to a supportive team environment. You'll be part of a company that values operational excellence and user satisfaction.
You'll be taken to the original listing on PNet to apply.