Werfnet is looking for a motivated Level 1 IT Technician to join their Network Operations Centre team. This role is perfect for someone who enjoys solving technical issues and working in a customer-focused environment.
Werfnet is a growing ICT company based in the Northern Suburbs of Johannesburg, seeking a Level 1 IT Technician to join their Network Operations Centre. This position is ideal for individuals who are passionate about technology and enjoy troubleshooting technical problems in a client-centered environment. As the first point of contact for service and network issues, you will play a crucial role in ensuring customer satisfaction.
In this role, you will be responsible for logging, investigating, and performing initial troubleshooting of issues. You will manage the complete ticketing process, ensuring that clients are kept informed of progress and solutions in a timely manner. Your day-to-day tasks will involve:
This role suits someone who is eager to learn and grow in the IT field. You should have strong problem-solving skills and a desire to help others. While prior experience is not required, any knowledge of networking or IT systems will be beneficial. If you are looking to kickstart your career in technology, this position offers a great opportunity to gain hands-on experience in a supportive environment.
You'll be taken to the original listing on PNet to apply.