Optim-G is looking for experienced IT Helpdesk Engineers to enhance their support team. If you have a solid background in technical support and enjoy helping users, this role could be a great fit for you.
Optim-G is an IT infrastructure company based in Cape Town, seeking two Helpdesk Engineers to join their teams in Waterfront and Observatory. The company values strong technical support skills and user assistance, aiming to provide top-notch service to their clients. This role is ideal for individuals who thrive in a collaborative and dynamic environment.
As a Helpdesk Engineer, your day-to-day responsibilities will involve supporting and troubleshooting various Microsoft 365 applications, including Outlook, Teams, and OneDrive. You will also manage user accounts and permissions through Active Directory and assist with Microsoft Exchange administration. Your role will be crucial in ensuring that users have a seamless experience with their IT systems.
Key responsibilities include: • Providing technical support to users • Troubleshooting issues related to Microsoft 365 applications • Managing user accounts in Active Directory • Assisting with Microsoft Exchange administration
To succeed in this role, you should have at least three years of relevant experience in IT Helpdesk or Technical Support. A relevant IT degree, diploma, or certification is also required. If you are passionate about helping others and have a strong technical background, you will find this role rewarding and fulfilling.
You'll be taken to the original listing on PNet to apply.