As a Technology Technician, you'll be the go-to person for tech support at the Johannesburg campus. This role is perfect for someone who enjoys helping others and solving technical issues.
The Technology Technician role is centered around providing essential tech support to staff and students at the Johannesburg campus. You'll work closely with the Tech Service Desk Supervisor and the Technology Director to ensure smooth operations and address any technical issues that arise. Your day-to-day tasks will involve troubleshooting hardware and software problems, assisting users with their tech needs, and maintaining a positive customer service experience.
In this position, you will be responsible for: • Responding to tech support requests in a timely manner • Diagnosing and resolving technical issues • Assisting with the setup and maintenance of technology equipment • Documenting support interactions and solutions
This role is ideal for someone who is passionate about technology and enjoys helping others. You should have strong problem-solving skills and be comfortable working in a fast-paced environment. A basic understanding of hardware and software, along with excellent communication skills, will help you succeed in this position. If you're looking to kickstart your career in tech support, this could be the perfect opportunity for you.
You'll be taken to the original listing on CareerJet to apply.