As a Regional Technical and Business Support Officer at Al Baraka Bank, you'll play a key role in providing IT support across the Gauteng region. This position is ideal for someone with a solid background in desktop and service desk support who enjoys working in a dynamic environment.
Al Baraka Bank is looking for a Regional Technical and Business Support Officer to enhance their IT support services in Gauteng. In this role, you will be responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. You will also assist in organizing and supporting marketing events, ensuring that all technical aspects run smoothly.
Your day-to-day responsibilities will include responding to support requests, troubleshooting issues, and providing solutions to ensure optimal performance of IT systems. You will work closely with other team members to coordinate support for corporate events and sessions, making sure that all technical requirements are met.
This role is well-suited for someone with 2-3 years of practical IT support experience, particularly in desktop and service desk environments. Strong communication skills and the ability to work collaboratively with various teams are essential. You should be comfortable handling multiple tasks and prioritizing effectively to meet deadlines.
Key requirements include: • 2-3 years of IT support experience • Proficiency in desktop support and service desk operations • Strong problem-solving skills • Ability to work well under pressure
If you are looking to grow your career in IT support and enjoy a collaborative work environment, this position could be a great fit for you.
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