As a Desk Support Technician at SkillsGro, you'll be the go-to person for resolving technical issues for users. This role is perfect for someone who enjoys helping others and has a knack for troubleshooting.
SkillsGro is looking for a Desk Support Technician to join their team in Johannesburg. In this role, you will provide essential desktop support to end-users, helping them resolve technical issues efficiently. Your day-to-day tasks will involve troubleshooting problems related to email, Microsoft 365, and various printing devices. You will also be responsible for setting up and configuring desktops and laptops to ensure optimal performance.
The ideal candidate for this position should have a strong foundation in technical support, particularly with Microsoft 365 and printer management. You will be expected to assist users with their inquiries and provide solutions in a timely manner. Your ability to communicate clearly and patiently will be crucial in ensuring user satisfaction.
Key responsibilities include: • Resolving user issues related to desktop and laptop functionality • Providing support for email and Microsoft 365 applications • Assisting with printer and label printer issues • Setting up and configuring new machines for users
This role is well-suited for someone who enjoys problem-solving and has a passion for helping others with their technical needs. If you are looking to start your career in IT support, this position offers a great opportunity to learn and grow in a supportive environment.
You'll be taken to the original listing on CareerJet to apply.