As a Support Technician at Altron, you'll be the go-to person for resolving technical issues. This role is perfect for someone who enjoys problem-solving and working with both IT staff and customers.
Altron is looking for a Support Technician to join their team in Port Elizabeth. In this role, you'll be responsible for coordinating with internal IT staff and customers to resolve technical issues. Your day-to-day tasks will involve troubleshooting problems, providing support, and escalating issues when necessary. This position is ideal for someone who enjoys working in a collaborative environment and has a passion for technology.
Your main responsibilities will include: • Assisting customers with technical inquiries and issues • Collaborating with IT staff to ensure timely resolution of problems • Maintaining and managing IT equipment in the organization • Documenting issues and solutions for future reference
To succeed in this role, you should have at least two years of experience in an IT environment, along with relevant certifications such as CompTIA A+, CompTIA N+, and ITIL Foundation. This position is suitable for someone who is detail-oriented and enjoys helping others with their technical challenges. If you're looking to grow your skills in IT support, this could be a great opportunity for you.
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