As an IT Field Support Engineer, you'll provide essential support for desktop and printer issues across various locations in the Western Cape. This role is ideal for those who enjoy hands-on troubleshooting and helping users resolve technical problems.
Alteram is seeking IT Field Support Engineers to join their team in the Western Cape. In this role, you will be responsible for providing on-site support to clients, addressing desktop and printer issues promptly and effectively. Your day-to-day tasks will involve troubleshooting hardware and software problems, ensuring that users have the tools they need to work efficiently.
You will be working in various locations, including the Western Cape CBD, Worcester, Boland, Stellenbosch, Vredendal, and Beaufort. This position requires a proactive approach to problem-solving and a strong customer service mindset. You will be the first point of contact for users experiencing technical difficulties, so excellent communication skills are essential.
Key responsibilities include: • Diagnosing and resolving desktop issues • Providing printer support and maintenance • Assisting users with software installations and updates • Documenting support requests and solutions for future reference
This role is well-suited for individuals who are passionate about technology and enjoy helping others. If you have a background in IT support, particularly with desktop and printer systems, you will find this position rewarding. An IT Diploma is advantageous but not mandatory, making this a great opportunity for entry-level candidates looking to gain experience in the field.
You'll be taken to the original listing on PNet to apply.