As an L3 IT Engineer, you will be the go-to person for resolving complex technical issues for clients. This role is ideal for someone who enjoys hands-on problem-solving and working directly with clients.
Equity People is looking for an L3 IT Engineer to join their team in Sunninghill. In this role, you will provide Level 3 support to a diverse external client base, ensuring that technical issues are resolved efficiently and effectively. Your day-to-day responsibilities will involve troubleshooting complex problems, providing on-site support, and maintaining strong communication with clients to ensure their needs are met.
You will be expected to: • Deliver high-quality technical support to clients • Diagnose and resolve issues in a timely manner • Collaborate with other team members to improve service delivery • Maintain documentation of support activities and client interactions
This position is suited for someone with a strong technical background and excellent interpersonal skills. You should be comfortable working in a fast-paced environment and be able to handle high-pressure situations. If you have experience in L3 support and a passion for helping clients, this could be the perfect opportunity for you.
You'll be taken to the original listing on PNet to apply.