Join a dynamic manufacturing company as a Senior IT Technician in Cape Town. You'll provide high-level support for hardware, software, and network issues while ensuring the security of the IT infrastructure.
As a Senior IT Technician at a manufacturing company in Cape Town, you will play a crucial role in providing high-level technology support across the business. Your main responsibilities will include troubleshooting hardware, software, and network issues, ensuring that all tickets are resolved within a 48-hour timeframe. You will also support enterprise-level applications like Power Apps, O365, and Azure, while maintaining the onsite server environment.
In this role, you will be responsible for implementing and enforcing IT policies and procedures to ensure the security and integrity of the company's IT infrastructure. You will assist with IT-related tickets and provide end-user education on both current and new technologies, helping employees navigate their IT challenges effectively.
To succeed in this position, you should have a strong technical background, particularly in IT support and network infrastructures. A minimum of five years of experience is required, along with a solid understanding of TCP/IP protocols. Familiarity with enterprise applications and cloud services will be beneficial, but your ability to communicate effectively and educate users will be key to your success.
This role is ideal for someone who thrives in a fast-paced environment and enjoys solving complex IT problems. If you are motivated, energetic, and ready to take on a senior role in IT support, this opportunity could be a great fit for you.
You'll be taken to the original listing on PNet to apply.