As a Line 1 Systems Technician, you'll be the first point of contact for customers needing support with card machines at fuel stations. This role is ideal for someone who enjoys helping others and solving technical issues.
In this role as a Line 1 Systems Technician, you will be the first point of contact for customers calling from various fuel stations across the country. Your main responsibility will be to provide solutions for inquiries related to card machines. You'll need to handle calls efficiently and transfer them to the appropriate internal teams when necessary.
Your day-to-day tasks will include: • Responding to customer inquiries and providing workable solutions through minimal diagnostics. • Assigning support actions to internal and external teams as needed. • Ensuring that customer issues are resolved promptly and effectively.
This position is perfect for someone who enjoys working in a fast-paced environment and has a knack for problem-solving. Familiarity with operating systems and software management is essential, as you'll be dealing with technical issues regularly. If you have a passion for customer service and technology, this could be a great fit for you.
Overall, the role offers a supportive team environment where you can grow your skills and advance your career in IT support.
You'll be taken to the original listing on PNet to apply.