As a Field Support Technician, you'll be the go-to person for IT support in safety and security solutions. Your expertise in networking and troubleshooting will help keep systems running smoothly.
In this role as a Field Support Technician, you will be responsible for providing IT support specifically in the safety and security sector. Your day-to-day tasks will include troubleshooting technical issues, assisting customers with their IT needs, and ensuring that all systems are functioning optimally. You will work closely with clients to resolve any problems they encounter, making your role crucial for maintaining high levels of customer satisfaction.
Your responsibilities will include: • Providing helpdesk support to clients • Diagnosing and resolving hardware and software issues • Assisting with network setup and maintenance • Training users on new systems and software
To succeed in this position, you should have a solid background in IT, particularly with networking and Microsoft operating systems. Strong fault-finding skills and the ability to troubleshoot effectively are essential. Since this role involves direct interaction with clients, excellent communication skills and a customer-oriented mindset are also important.
This position is ideal for someone with at least five years of IT experience who enjoys problem-solving and working in a dynamic environment. If you are passionate about technology and helping others, this could be the perfect opportunity for you.
You'll be taken to the original listing on CareerJet to apply.