As a Senior IT Support professional, you'll play a crucial role in maintaining high-performing IT environments. Your expertise will help ensure secure and scalable network operations, making a direct impact on the company's success.
In this Senior IT Support role at Network IT, you'll be at the forefront of IT operations, ensuring that the company's network environments are secure, scalable, and high-performing. Your technical expertise will be essential in supporting hybrid network setups, including Azure architectures and secure connectivity solutions. This position is ideal for someone who enjoys problem-solving and has a passion for technology.
Your day-to-day responsibilities will include providing advanced support for complex IT issues, contributing to process optimisation, and creating documentation and runbooks that help streamline support operations. You'll work closely with other IT professionals to ensure that the support teams can resolve issues quickly and efficiently.
To succeed in this role, you should have a minimum of 5 years of experience in IT operations or support, with at least 2-3 years in a senior escalation or advanced support position. A relevant IT qualification or certification is also required. If you thrive in a dynamic, technology-driven environment and enjoy tackling challenges, this role could be a perfect fit for you.
You'll be taken to the original listing on PNet to apply.