As an After Hours IT Support Technician, you'll be the go-to person for troubleshooting and resolving technical issues outside of regular hours. This role is ideal for someone with solid experience in desktop and network support who enjoys problem-solving.
In this role, you'll provide after-hours technical support for desktop and network issues. Your main responsibilities will include troubleshooting hardware and software problems, assisting users with technical queries, and ensuring that systems are running smoothly. You'll work from Monday to Friday, from 16h to 21h, with some rotational shifts as needed.
Your day-to-day tasks will involve responding to support tickets, diagnosing issues, and implementing solutions. You'll also be responsible for maintaining documentation of technical processes and user interactions. This position is suited for someone who thrives in a fast-paced environment and enjoys helping others with their tech challenges.
To succeed in this role, you should have at least three years of experience in desktop support, network support, or systems administration. Strong problem-solving skills and the ability to communicate effectively with users are essential. Familiarity with various operating systems and networking concepts will also be beneficial.
If you're looking for a role that allows you to leverage your technical skills while providing valuable support to users, this position could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.