As a Desk Support Technician at SkillsGro, you'll be the go-to person for resolving technical issues for end-users. This role is perfect for someone who enjoys helping others and has a knack for solving problems.
SkillsGro is looking for a Desk Support Technician to join their team in Johannesburg. In this role, you'll provide essential technical support to end-users, helping them resolve issues with their desktop and laptop setups. Your day-to-day tasks will involve troubleshooting problems, assisting with Microsoft 365 applications, and ensuring that printers and label printers are functioning correctly.
You'll be responsible for setting up and configuring new machines, optimizing their performance, and ensuring that users have a smooth experience. This position is ideal for someone who enjoys working directly with people and has a passion for technology. You'll need to be patient and clear in your communication, as you'll be guiding users through various technical challenges.
Key responsibilities include: • Providing technical support for desktop and laptop issues • Assisting users with Microsoft 365 applications • Troubleshooting printer and label printer problems • Setting up and configuring new machines
To succeed in this role, you should have a solid understanding of technical support principles and be comfortable working with various hardware and software. If you're eager to learn and grow in a supportive environment, this could be the perfect opportunity for you.
You'll be taken to the original listing on CareerJet to apply.