Ozow is looking for a Technical Support Engineer to join their team in Cape Town. In this role, you'll assist external developers with system integrations and ensure customers receive top-notch support. If you have a background in IT and enjoy problem-solving, this could be a great fit for you.
Ozow is a leading fintech company transforming digital payments in South Africa. As a Technical Support Engineer, you will play a crucial role in helping external developers integrate their systems with Ozow's platform. Your day-to-day tasks will involve troubleshooting technical issues, providing step-by-step assistance, and ensuring that customers receive consistent and high-quality support.
You will need to have a solid understanding of the technical aspects of Ozow's systems, including APIs and system integrations. Your responsibilities will include:
The ideal candidate will have 2-4 years of experience in a technical support role and a relevant qualification in IT or Computer Science. You should be comfortable working under pressure and be able to communicate technical concepts clearly, both verbally and in writing. If you thrive in a collaborative environment and are eager to learn, this role could be a great opportunity for you.
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