Join Sabenza IT as a Senior AI Engineer and work on innovative voice AI solutions. You'll develop advanced systems for call analysis and customer interaction, making a real impact in the call center industry.
Sabenza IT is looking for a Senior AI Engineer to enhance their voice AI and IVR systems. In this role, you will be responsible for developing and implementing machine learning models that improve customer interactions in call centers. Your work will involve building transcription and call analysis pipelines, utilizing natural language processing techniques to analyze customer data effectively.
You will collaborate with a team of engineers and data scientists to create solutions that enhance the efficiency and effectiveness of call center operations. This position requires a strong understanding of machine learning algorithms and experience in developing AI models, particularly in the context of voice and speech recognition.
Key responsibilities include: • Designing and developing AI models for voice applications • Implementing NLP techniques for call analysis • Collaborating with cross-functional teams to integrate AI solutions • Analyzing data to improve model performance and accuracy
The ideal candidate will have at least five years of experience in machine learning and a solid background in natural language processing. You should be comfortable working in a fast-paced environment and be ready to tackle complex challenges in AI. If you are passionate about technology and eager to make a difference in the call center industry, this role is for you.
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