Join a dynamic Managed Services Provider as a Senior Level 3 IT Engineer. You'll tackle complex technical challenges and support a variety of client environments. This role is perfect for experienced IT professionals who enjoy mentoring others.
As a Senior Level 3 IT Engineer at a well-established Managed Services Provider, you will be part of a technical team dedicated to solving complex IT challenges. Your role will involve providing advanced technical support across various client environments, ensuring that their IT infrastructure runs smoothly and efficiently. You will work with a range of technologies, including virtualization platforms like VMware and Hyper-V, and support essential services such as Active Directory and DNS.
In your day-to-day responsibilities, you will manage and support virtualization platforms, troubleshoot advanced issues, and provide solutions to clients. You will also be responsible for mentoring junior team members and offering technical escalation support when needed. Your expertise will be crucial in maintaining high standards of service delivery and client satisfaction.
This position is ideal for seasoned IT professionals with at least five years of experience in Tier 3 support or as a Senior Infrastructure Engineer. You should have a strong background in managing complex IT environments and be comfortable working with various technologies. If you enjoy solving intricate problems and have a passion for mentoring others, this role could be a great fit for you.
Key requirements include extensive experience with VMware, Hyper-V, Active Directory, and identity management solutions. Your ability to communicate effectively and work collaboratively within a team will also be essential for success in this role.
You'll be taken to the original listing on PNet to apply.